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Following energy issues in the state of Connecticut and beyond.

Tuesday, September 6, 2011

State Utilities Should Have Learned Their Lesson

The Greeks called it "hubris" and an Old Testament passage warns that pride "goeth before destruction, and a haughty spirit before a fall."


Perhaps officials at Connecticut Light & Power and The United Illuminating Co. would be well served to consider what the Greeks and the Old Testament said about getting a little too cocky once they've restored the power statewide.


Both utilities put out press releases over the weekend, essentially congratulating themselves on a job well done for restoring power in the aftermath of Tropical Storm Irene. And to their credit, UI and CL&P had gotten the outage levels down to less than 1,000 between them.


But as Monday slowly faded into early Tuesday morning, the level of outages surged to over 6,700 between the two utilities. CL&P, in a Tweet sent out earlier this morning, is blaming the surge on Tropical Storm Lee and says the increase in outages is "unrelated" to Hurricane Irene.


Common sense would suggest otherwise. Especially since there's nothing like a hurricane to put tress in a weakened state that makes them susceptible to further limb damage or toppling over completely.

Connecticut residents and municipal have grown increasingly frustrated with CL&P and UI in the aftermath of Irene. For some, it's the result of not having electricity for more than a week; for others, the frustration was the result of poor communication between the company and its customers.


But one thing is certain: Like most New Englanders, Connecticut residents place a high value on getting the job done and getting it done right. Those who seek to compliment themselves need to check their pride at the door or suffer the consequences in the court of public opinion.

1 Comments:

Anonymous Anonymous said...

Luther, with all due respect, Connecticut experienced a tropical storm named Irene, not a hurricane.

September 22, 2011 at 12:13 AM 

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